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Data & Insights

We aim to provide transparency and accountability for EMBARK's performance including Customer Surveys, Financial Reports, Ridership Data, and more.


Customer Satisfaction Surveys
Financial Reports
Ridership

Customer Satisfaction Surveys

Bi-Annually, EMBARK customers and residents in our service area share their thoughts on EMBARK and public transit in our community.

EMBARK uses the information to help gauge public perception, identify strengths and weaknesses, and pinpoint ways to better meet the needs of our community. If you did not get to participate last year, you will have another chance this fall.

Total Operating Budget

The budget covers general operating and administrative expenses. The budget includes such items as wages, benefits, insurance, utilities, vehicle parts, supplies, fuel, training, travel, and equipment replacement for both parking and transit operations.

  • Fiscal Year 2024 Budget: $61,518,490
  • Fiscal Year 2023 Budget: $54,224,289
  • Fiscal Year 2022 Budget: $46,579,849
  • Fiscal Year 2021 Budget: $43,770,457
  • Fiscal Year 2020 Budget: $46,663,491
  • Fiscal Year 2019 Budget: $43,453,402
  • Fiscal Year 2018 Budget: $36,887,663

Ridership

EMBARK is responsible for planning, constructing, maintaining, and operating multimodal passenger transportation systems and downtown parking facilities in Central Oklahoma.

EMBARK's multimodal transit service consists of: Fixed-route bus service in Oklahoma City and Norman, Paratransit and Mobility Management Services, OKC Streetcar, Spokies Bike Share, Oklahoma River Cruises, and RAPID NW Bus Rapid Transit Service.

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